Shipping and Delivery Policy

Introduction

Welcome to OceanIT Hub (https://oceanithub.in/). This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products purchased from our website within Bihar, India.

Shipping Policy

Shipping Methods and Costs

Shipping Methods: We offer a variety of shipping methods to ensure your order arrives safely and on time. The available shipping options will be presented to you at checkout.
Shipping Costs: Shipping costs are calculated based on the weight of the package, the destination, and the selected shipping method. These costs will be displayed during the checkout process.

Processing Time

Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Processing Delays: During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Delivery Time

Standard Delivery: Delivery within Bihar usually takes 3-5 business days from the date of shipment.
Express Delivery: Express delivery options are available and typically take 1-3 business days. Additional charges apply for express delivery.

Delivery Service Providers

We partner with reliable courier services to ensure your orders are delivered in a timely and secure manner. Our primary delivery partners include [List of Courier Services].

Tracking Your Order

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to check the status of your delivery on the courier service’s website.

Delivery Issues

Incorrect Address

Please ensure that you provide the correct shipping address at the time of purchase. If you realize that you have provided an incorrect address, please contact us immediately at [your contact email or phone number]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

Delivery Delays

While we strive to ensure timely delivery of your order, occasional delays may occur due to factors beyond our control, such as inclement weather, customs delays, or logistical issues. We appreciate your understanding and patience in these situations.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [your contact email or phone number]. We will work with the courier service to resolve the issue and ensure you receive your order as soon as possible.

International Shipping

Currently, we only ship within India. For customers outside of India, please check back with us in the future as we expand our shipping capabilities.

Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Email: oceanithub@gmail.com
Phone: 9304870484
Address: jai hanuman complex bazar samiti ara bihar